Physical Description:printx, 246 p. : ill. ; 24 cm.
Publisher:London ; Philadelphia : Kogan Page, 2009.
General Note: Includes index.
Formatted Contents Note: Relationship management -- Communication skills -- Confidence, self-belief and goal setting -- Dealing with difficult people and managing conflict -- Time, organising and stress management -- Organising meetings and events -- Presentations -- Ergonomics : your health and safety -- Networking -- A chapter to share with your boss.